Tell them you care

After writing my last post about my recent handbag purchase, I dropped Matt & Nat an e-mail about my concern with their choice of material. I received a prompt reply from their marketing department and here's some of what they had to say:

Thank you for contacting us to address your concerns.
The matt & nat policy of using 100% vegan materials was conceived in the interest of preventing cruelty to animals. We do use pvc, and when recent research brought to light some issues with the material, we began to test our pvc's and look into alternatives as well.

Matt & nat pvc contains neither lead nor Santicizer, which are the most prevalent pvc constituents that have been found to be problematic. We are also researching
recycled materials and linings to use in upcoming collections. The environment is important to us, and we are always seeking to ameliorate our methods to be
more earth-friendly.

If you have any other specific concerns that you would like to address, or any information resources that you would like to share, we would love to hear from you.

Thank you for choosing to make a difference.

And later on, after asking if they could add my name to their mailing list so I could be informed about their new collections:

Thank you for letting us know your thoughts on these very relevant issues. I am quite sure you will be pleasantly surprised by some of our
upcoming collections!

I can't imagine that they will change everything overnight and never use anything toxic. I will stick to my guns and won't buy another purse from them until they've made some serious improvements in their choice of material. I do however feel that if enough people also write to them about concerns with PVC, we might actually see some changes in the future.